CANCELLATION INTERRUPTION
Prevent cancellations with our intelligent intervention tool
Precision-crafted, machine learning-driven algorithm to tailor actions to individual customer profiles, significantly reducing churn
Our tool learns from your data to suggest the most effective retention strategies
How it works
Retain more customers with targeted strategies
Our algorithm leverages cancellation reasons, engagement data, and customer history to tailor interventions that significantly boost retention. Each cancellation attempt is met with a personalised action, maximising the likelihood of keeping the customer engaged.
The platform is self-improving, continuously adapting from each interaction. This ensures that our interventions remain effective and responsive as market dynamics and customer behaviours evolve.
Pairing with robust experimental frameworks, our tool allows you to test new retention strategies, analyse their effectiveness, and refine your approach based on real results.
Bento Benefits
What cancellation interruption can do for you
Enhance customer retention
Significantly reduce churn by engaging customers with highly relevant, data-driven interventions at the moment of cancellation.
Provide personalised experiences
Each customer receives a uniquely tailored experience, increasing their satisfaction and loyalty to your brand.
Deliver a full feedback loop
Our complete analytical loop includes setting up experiments, analysing their success, and integrating winning strategies into regular practice, thereby enhancing the overall effectiveness of your retention efforts.
Provide actionable insights
Gain deep insights into why customers consider leaving and what helps keep them, allowing for better strategic decisions across the board.
People love choice (especially when it’s personalised) – and our tool is a great way to offer your customers lots of ever-changing products they’ll like.
Help your customers check-out faster with quick, easy additions to their basket.
Build a better relationship with your customers, including more frequent orders and an increased return rate.
For customers that are in a hurry or find it tricky to decide, our recommender helps them find the products they love.
Explore more AI modules
Churn prediction
Spot high-risk customers.
Customer reactivation
Tempt customers back.