Customer Reactivation
Tempt customers back with our reactivation tool
Expertly designed to bring churned customers back
By identifying potential re-subscribers and optimising promotions, our customer reactivation module cleverly targets the customers you want to win back. Smart stuff.
How it works
The key to building better customer relationships
We take a nice, broad range of your current customer data – including customer tenure, interactions, and broader behaviour. The more data, the better.
Next, we combine that with historical data on churned customers or previous reactivation campaigns so our algorithm can get to work.
Finally, you’ll receive a list of individual customers with their probability of reactivation for each potential offer – as well as a personalised discount recommendation.
Bento Benefits
What customer reactivation can do for you
Fine-tune your targets
Whether you want to reactivate as many customers as possible or aim for fewer, higher-value customers – our personalised promos can be angled to meet your goals.
Better budgeting
If a 20% discount works, then why offer any more? Our algorithm will help you determine exactly how much you need to offer to see results.
Less spend, more growth
Reduce how much you spend on customer acquisition whilst shooting past your growth targets.
Longer lifetimes
Our data shows us that when you reactivate churned customers, you can increase their overall lifetime value. Score.
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