Churn Prediction
Spot high-risk customers with our churn prediction tool
Designed to accurately identify customers at risk of leaving
Thanks to a tailor-made algorithm that predicts up to 70% of churners, our churn prediction tool helps you to proactively work on keeping them happy.
How it works
Bespoke AI that helps you keep your customers happy
We take a nice, broad range of your current customer data – including customer tenure, interactions, and broader behaviour. The more data, the better.
Next, we combine that with historical data on churned customers or previous reactivation campaigns so our algorithm can get to work.
Finally, you’ll have access to individual customers with an assessment and probability of churn – completely tailored to your definitions. Designed for seamless integration, you can effortlessly incorporate this data into your services.
Bento Benefits
What churn prediction can do for you
Smarter insights
With access to the key predictors and drivers of churn, you’ll get a deeper understanding of why customers are leaving.
A clearer crystal ball
Thanks to our in-depth assessment, you’ll see the exact likelihood of each customer leaving.
Longer lifetimes
You can start to proactively work on stopping churn – which means higher retention and customer lifetime value.
A little marketing magic
By integrating our predictions into your tech stack, you can set up automated marketing campaigns.
Explore more AI modules
Customer reactivation
Tempt customers back.
Cancellation interruption
Stop cancellations.
